Terms and Conditions of Sale
For the Terms and Conditions of Sales, the "Company" will mean Wine Source Group LLC (trading name “Wine Source”) and/or its subsidiaries. The "Customer" will mean any person, firm, company or body that places an order with the Company. By placing an order with the Company and using the website, the Customer agrees to have read these terms and conditions, and accepts and agrees to be bound by them.
• Legal Age
Wines may be purchased and delivered only to a person who is at least 21 years old in the U.S or such other minimum age as is required in non U.S. jurisdictions.
Customer order is subject to Company's acceptance and final approval at its sole discretion and stock availability. The placing and accepting of an oral order shall form a contract between the Company and the Customer based on these terms & conditional upon the Company’s written confirmation of order and/or by the delivery of an invoice to the Customer. The Company reserves the right to accept or to reject a Customer order in the event that any of the products or services requested are unavailable or in the event of prices discrepancies. In such case, the company will notify its Customer by phone or email prior to the requested delivery date. A final confirmation of the order will be sent via email in the next working day once the order is reviewed and authorized by the Company.
We do not accept international orders. However, for special arrangements, you can contact us by email (email@example.com). We have offices in London, Paris, Macao and Hong-Kong that are able to provide you with their wine portfolio in the given regions.
Unless the contrary is agreed, the Company quotes its prices per case or per bottle, exclusive of sales taxes and exclusive of delivery charges. The company reserve the right to change its prices in the case of a price discrepancy of an item or service. The Customer may choose if to agree and proceed with the corrected priced order, or alternatively to cancel the order before the company dispatches the items. In such case the Company shall proceed to refund the Customer of any advance payment(s).
Payment is due by the Customer on Proforma Invoice and prior to delivery. Payments can be processed by Paypal, bank transfer, cheques (allow clearing of 5 working days), major debit/credit cards and Amex.Until all sums due to the Company have been paid, it is entitled to retain possession of any goods to which the Customer would otherwise be entitled. If a payment is overdue, the Company is entitled to suspend the deliveries.
• Title and risk
Title to, and ownership of, all wine passes from seller to buyer in the State of California, and buyer takes all responsibility for shipping the wine from California to his or her home state. By placing an order, buyer authorizes seller to act on buyer’s behalf in arranging for transportation of the wine at the buyer’s direction. Alternatively, buyer may choose to pick up the wine at seller’s location. Sales tax will be applied based on the seller’s location. The buyer is solely responsible for the shipment of wine and for determining the legality and the tax/duty consequences of having the wine and other goods shipped to the applicable destination.
• Shipping and Collection
Indications as to when the goods are available for delivery/collection are on an estimate basis only and are not binding. The Company will notify its Customers once the goods are available. Customers should provide at least 48 hours' notice to the Company prior to collection. The Company may offer to its Customers a National/ International delivery services at rates of charge quoted upon request.
Occasionally, our inventory, quantity available, listed prices, or bottle sizes may be incorrect. Thus, wines labelled as “US Stock, delivery in two weeks” might not be able to ship in two weeks if out of stock in the US. If this occurs, out of stock wines will eventually be shipped in a two-month period as “Europe stock, available in two months” wines.
Care must be taken when shipping wine in adverse weather conditions. High temperatures may cause wine bottles to leak or extreme cold can freeze wine during shipment.
The Company offers a Safe Shipping solution. It is designed to protect your wine in transit. By initiating a shipment, Customer accepts all responsibility for that shipment through whatever weather conditions may occur during that shipment and agrees that the Company will not be responsible for, and will not replace, wine that is damaged by adverse weather conditions during such shipment.
When your alcoholic beverages are delivered, the person receiving delivery will be required to show identification proving that he or she is at least 21 years old. If any person under 21 years of age fraudulently orders and has wine shipped to them, the wine will not be released to them, and will be returned to us, and the cost of return shipping will be charged to the responsible party.
We aim to provide a fast and secure local and global delivery service. Any indication as to when an Order for Goods will be delivered is an estimate only. Such estimates are given in good faith and we will use our reasonable endeavours to meet them. We do not accept liability for any failure to deliver within that time. En Primeur Wines will not be dispatched until the date on which such wines become available to us.
Bespoke orders or special rare wines orders which require a specific procurement process may take a few weeks to several months to be delivered based on the complexity and the rarity of the products ordered. The Company will undertake to communicate with the client on the expected delivery timeline for such orders on an indicative basis as it may require cross borders clearings and multiple third parties involvement.
Due to direct shipping laws and regulations, the Company may be unable to arrange the shipment of wine by Customers to certain states or to prohibited "dry" regions within certain states. The regulations and court decisions affecting the interstate shipment of wine are in constant flux and can change at any time. To the extent that Wine-Source provides estimates of shipping, duties, and custom charges, these should be considered to be estimates only.
Therefore, the Company may change the states and regions to which it is able to arrange shipments at any time and without notice to Customers.
Customer may specify an ultimate destination zip code in any state. The Customer is solely responsible for importation of their wine into the jurisdiction of their shipping address.
We ship directly to:
• District of Columbia
• New Hampshire
• New Mexico
• North Dakota
• Acceptance of goods
The Customer undertakes to inspect all goods upon delivery/collection and to immediately notify the Company and the carrier forthwith of any shortage or damage or other deficiency. The Customer will be deemed to have accepted the goods as satisfying its order 48 hours after collection/delivery, and thereafter will not be entitled to reject the goods for any reason.
• Force majeure
The Company shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labor difficulties, equipment failures, or any other causes beyond the reasonable control of Company.
• Faulty bottles
Corked or faulty bottles will be refunded up to a maximum of 1 year after the purchase date, provided evidence is given of the fault.
• Limitation of liability
The Company shall not be liable to the Customer or any other person whether in tort, contract, statute or otherwise (including without limitation for negligence, breach of contract, defamation, or intellectual property right infringement) for:
a. Any direct loss for which the Company cannot reasonably be held responsible.
b. Any consequential or indirect, incidental, special or exemplary loss (including without limitation loss of revenue or profits, goodwill, use, data or other intangible losses).
In any and all cases, the Company liability and indemnification will be limited to the value of the order placed by the Customer.
All our contracts are made under Company country of resident Law and are subject to the exclusive jurisdiction of that country binding Courts.
• Data privacy
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. We use this information for billing purposes only and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
• Communication from our website
We may contact you by email, phone and regular mail with s on your orders, offers, promotions and other information about our service.
• Data processing
We may use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. You may provide these companies with your name and email address, credit card number, expiration date, shipping address and billing address. These companies do not retain, share, store or use personally identifiable information for any other purposes. We will use commercially reasonable efforts to ensure that company is will be prohibited from using our users’ personally identifiable information for any other purpose, but will not be held responsible if they do so.
• Exceptional data use
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law if we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order, or a legal process served on our Web site. On rare occasions, it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send users an email. Generally, users may not opt-out of these communications, although they can deactivate their account. However, these communications are not promotional in nature.
• Copyright and Trademarks
All rights reserved. All content (texts, trademarks, illustrations, photos, graphics, files, designs, arrangements etc.) on this website of Wine-Source Group LLC are protected by copyright and other protective laws. The contents of this website are to be used only in accordance with Internet regulations.
Last Update of Terms & Conditions: 10/06/2017
If these conditions were to evolve, an order placed on this website is bound to the terms & conditions of the website at the date of the deal. For instance, an order placed on October 12 2017 will always be bound to the Terms & Conditions of October 12 2017.